Important Information

We process and ship most new orders within 24 to 48 hours on Monday through Friday, excluding major holidays. If an ordered item is unavailable, we will notify you of the status. Your order is shipped from Calverton, NY 11933, via USPS or UPS. Please read the following information below for more details. We may substitute UPS Ground for USPS Priority in some cases and vice versa.

Processing Time: Orders are processed within 1-3 business days after payment confirmation. Please note that processing may take longer during peak seasons or promotional periods.

Shipping Rates: Shipping rates are calculated based on the weight of the package and the destination. Customers can view the shipping cost at the checkout before completing the purchase.

Domestic Shipping: We offer standard shipping options for domestic orders. Standard shipping typically takes 3-5 business days. If the selected product is not available locally, we will ship it from our overseas warehouse. For orders shipped within the US, delivery typically takes 7-12 business days. Please note that processing and shipping times may vary based on the product's origin and availability.

International Shipping: We provide international shipping to select countries. Shipping times vary depending on the destination, ranging from 7-21 business days. International customers are responsible for any customs or import duties that may apply.

Order Tracking: Once your order has shipped, you will receive a confirmation email with tracking information. Please allow 24-48 hours for the tracking details to update.

Address Accuracy: Customers are responsible for providing accurate shipping information. We are not liable for orders shipped to incorrect or incomplete addresses provided by the customer.

Lost or Stolen Packages: We are not responsible for lost or stolen packages. Please ensure that your delivery location is secure. If you believe your package is lost, contact the shipping carrier with your tracking information.

Shipping Delays: We do our best to ensure timely delivery, but shipping delays may occur due to unforeseen circumstances such as weather conditions or carrier issues. We appreciate your understanding in such situations.

Returns Due to Shipping Issues: If a package is returned to us due to an incorrect address or failure to collect, the customer is responsible for the additional shipping fees for reshipment.

For any further inquiries or assistance, please contact our customer service at info@ForbusiteHats.com or ForbusiteHats@gmail.com